Frequently Asked Questions

Everything you need to know about your favorite brews.

How do you ensure the beer stays cold during shipping?

We use specialized insulated packaging and gel ice packs for all transit. Our logistics partners are instructed to prioritize climate-controlled environments to ensure your beer arrives at the perfect temperature.

Do I need to be home to sign for my delivery?

Yes. By law, an adult aged 21 or older must be present to provide a valid government-issued ID and sign for any package containing alcohol.

What is your return policy for damaged items?

If your order arrives damaged or leaking, please take a photo and contact our support team within 24 hours. We will issue a full refund or send a replacement shipment immediately.

Which states do you currently ship to?

Due to varying state regulations, we currently ship to 35 states. Please enter your zip code at checkout to see if delivery is available in your specific area.

How should I store my beer once it arrives?

For optimal flavor profile and freshness, we recommend refrigerating your beer immediately upon arrival. Store cans and bottles upright in a dark, cool place away from direct sunlight.

Are your beers pasteurized?

Most of our craft selections are unpasteurized to preserve the complex flavor profiles. Because of this, keeping them refrigerated is essential for maintaining the intended taste.