Returns & Exchanges

At Better Beer, we strive for complete satisfaction with every brew; however, due to the perishable nature of our products, we offer a specialized return process for damaged or incorrect shipments. Please review our four-step guide below to initiate a resolution within 14 days of delivery.

1

Inspect Your Order

Upon delivery, carefully check your shipment for any signs of leakage, broken glass, or incorrect items before opening the packaging.

2

Document Issues

Take clear photos of the damaged product and the shipping label to help our quality control team verify the claim for a refund or replacement.

3

Contact Support

Email our support team with your order number and the attached photos to receive an authorization code for your return or exchange.

4

Receive Resolution

Once your claim is validated, we will issue a full refund to your original payment method or dispatch a fresh replacement shipment at no extra cost.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing